|You and your team have been living
in that ol’ tradeshow booth for show after show after show and it is
showing its age. BUT…pushing a budget request for a new exhibit
through the powers-that-be will be nigh impossible.
So, what do you do? Ask meekly for several thousand dollars, knowing
that the request will be laughed at? Sit on your hands and endure
having to set up and live in that old booth again and again?
Realistically, what are the indicators that tell you when it’s time
to invest in a new tradeshow exhibit? What does it take to justify
the expense, which can often be very large?
There’s no single answer that applies to all companies. However, if
you, as a tradeshow marketing manager, feel it’s time to make a
major upgrade, you’re put in a position of having to sell the
investment to management. Here are some things to consider.
First, can you point to tradeshow marketing as a consistent method
of bringing in leads? And are you turning those leads into clients?
If that’s true, the question may be: why do you need to fix it?
Isn’t it already working?
It may indeed be working. But if you’re consistently running into
issues such as growth, lack of space, too many visitors in such a
small space, it may be that you are in need of a bigger space and
hence, a bigger booth. One way to determine this is to track
visitors by counting, or by anecdotal evidence from your booth
If tradeshow marketing is a solid and consistent business driver,
it’s likely that the people with the purse strings may be
sympathetic to the request.
Second, consider the prospect of NOT doing anything. What would
happen if you did NOT invest in a new booth? Are you satisfied with
holding firm with the current booth property? The questions that
come up around this question include how old the current assets are,
and how is being perceived by your staff and clients at the show.
Another part of this conundrum is this: what are your most direct
competitors doing? If the top three competitors in your market have
upgrade and upsized their booth properties in the last two or three
years, the perception will be that you’re losing ground to them. And
in a competitive market, perception is critical.
Third, do your research. What are your competitors doing? What are
the strengths, weaknesses, opportunities and threats from within and
without? A simple SWOT analysis can tell you a lot about where you
are and where you might go from here.
Fourth, ask yourself if a new booth is really the answer. What about
investing in your booth staff instead or in pre-show marketing and
post-show follow up? Support your staff with training and education
that allows them to more properly interact on the show floor with
attendees by asking the right questions. Maybe a booth isn’t really
right yet, but a smaller investment in the staff may yield good
results without the larger booth investment, which can then be put
off a year or two or three.
Fifth, if a new booth is the answer, spend some time assessing how
to understand the investment of capital, what’s involved and when it
will be delivered and how it will happen. This will likely mean
talking with booth designers and fabricators to get an idea of how
much time and money it would cost to develop a design and construct
Sixth, once these items are assembled, they should be presented in
the context of the life of the booth. Do you plan to use the booth
for three, five, or seven years before considering major upgrades?
In the case of one client who had committed to a 30x30 island booth
in 2012, they had an opportunity to upgrade the space and the booth
in 2015 to a 30x40, and decided the investment was worth it.
Seventh, determine how the new booth will change those who are
tasked with the logistics of setting up and dismantling the booth,
staffing it for the shows and inviting more clients for one-on-one
meetings. In my experience, upgrading to a larger booth will
modestly impact the marketing staff, giving them more opportunities
to meet more clients and spread the word about the booth. Costs for
set-up and dismantle will rise. Shipping costs will rise. Stepping
up to a new booth is a major commitment, but it can often be well
worth it in the return on that investment.
Eighth, now it’s time to present the final proposed cost. Assemble
your pitch using the elements above. Make it more engaging with
visuals by creating graphs showing the increased reach or potential
booth designs by grabbing booth renderings from online examples.
Schedule time with management and make sure they understand what
you’re proposing. Use whatever combination of these methods you
think will work best for you.
You’ve assembled a design and fabrication team that is capable. You
have a reasonable price range for the project and know the time
frame necessary to accomplish the task. While the bean-counters will
want to justify the case in a hard dollars won vs. dollars spent, in
addition to showing how the cost will be justified by the return
with new business, detail the ‘soft’ return. These soft reasons to
spend the money may include increased business opportunities due to
a larger booth, more visibility at the shows, easier and quicker
set-up times, perception of being bigger and better than your
competitors, better branding opportunities in your booth, and so on.
Be as specific as possible. For instance: “our new booth will give
us a 300% increase in visible graphic display area to show off our
brand and products compared with our current display.”
Once the presentation is over, if management doesn’t immediately
open their checkbooks (!), ask for a hard decision within a certain
time frame. No doubt they’ll have questions and want to discuss the
issue. Who knows, maybe they love the idea and were just looking for
justification themselves! Or perhaps they need to push the action to
later in the year. In any case, you’ve made your pitch, and if you
did your homework, it was a good, professional pitch